Privacy Policy

1.1 Information You Provide Directly

Account Information:

• Name (or preferred name)
• Email address
• Password (encrypted)
• Profile information (struggle type, duration, faith preferences)

User-Generated Content:

• Chat messages with the AI companion
• Relapse entries (date, time, location, trigger information)
• Progress tracking data
• Goals and notes
• Check-in responses

Location Information (Optional):

• Approximate location for prayer times (Muslim users)
• Location data associated with relapse entries (if you grant permission)

1.2 Automatically Collected Information

Device Information:

• Device type and model
• Operating system version
• Unique device identifiers
• App version

Usage Data:

• Features used
• Session duration
• Screen views
• Interaction patterns
• Crash reports and diagnostics

Analytics Information:

• App performance metrics
• Feature usage statistics
• Error logs

1.3 Information from Third Parties

Authentication Services:

• If you use Apple Sign-In or other authentication methods, we receive basic profile information

We use your information for the following purposes:

2.1 Provide and Improve Services

• Deliver AI-powered personalized support and conversations
• Track your progress and streaks
• Generate insights and patterns from your data
• Provide prayer time notifications (Muslim users)
• Enable app blocking features
• Synchronize your data across devices

2.2 Personalization

• Build AI memory of your triggers, patterns, and victories
• Customize responses based on your faith preferences
• Tailor insights to your specific recovery journey
• Remember conversation context across sessions

2.3 Communication

• Send important updates about the App
• Provide customer support
• Send notifications and reminders (if enabled)
• Respond to your inquiries

2.4 Analytics and Improvements

• Understand how users interact with the App
• Identify and fix bugs
• Develop new features
• Improve AI response quality

2.5 Legal Compliance

• Comply with legal obligations
• Enforce our Terms of Use
• Protect our rights and property
• Prevent fraud and abuse

IMPORTANT: Your conversations are processed by third-party AI services.

3.1 AI Provider

• We use OpenAI's GPT models through OpenRouter API to power the AI companion
• Your chat messages are sent to OpenRouter/OpenAI for processing
• Responses are generated by artificial intelligence, not human therapists

3.2 Data Shared with AI Providers

When you send a message to the AI companion, we share:

• Your message content
• Conversation history (recent messages for context)
• Personalized context (your name, struggle type, faith preferences)
• AI memory (triggers, patterns, victories extracted from past conversations)
• Current date, time, and location context
• Prayer times (for Muslim users)

3.3 What We Don't Share

• Your email address
• Your password
• Payment information
• Account identifiers that could link data back to you personally

3.4 AI Provider Data Retention

• OpenRouter and OpenAI have their own data retention policies
• We use OpenAI's API service, which may retain data for 30 days for abuse monitoring
• Please review OpenAI's privacy policy for more details

4.1 Data Storage

Supabase Database:

• We use Supabase (PostgreSQL database) to store your data
• Data is encrypted in transit (HTTPS/TLS)
• Data is encrypted at rest
• Servers are located in secure data centers with industry-standard protections

Local Device Storage:

• Some data is cached locally on your device for app performance
• Local data is protected by iOS security features

4.2 Security Measures

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Secure authentication and password hashing
• Row-level security policies in the database
• Regular security audits
• Limited employee access to user data

4.3 Data Retention

• We retain your data as long as your account is active
• After account deletion, data is permanently removed within 30 days
• Some data may be retained for legal compliance or dispute resolution
• Backup data is deleted according to our backup retention schedule

We do NOT sell your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who help us operate the App:

• Supabase: Database and authentication services
• OpenRouter/OpenAI: AI conversation processing
• Apple: App Store services, push notifications, in-app purchases

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activity

5.3 Business Transfers

If Waqti is acquired or merged with another company, your information may be transferred to the new owners.

5.4 With Your Consent

We may share your information with third parties when you give us explicit consent.

6.1 Access and Update

• You can view and update your account information in the App settings
• You can review your AI memory in the App
• You can request a copy of your data by contacting us

6.2 Delete Your Data

• You can delete your account at any time through Settings → Account → Delete Account
• Account deletion permanently removes all your data from our servers
• This action cannot be undone

6.3 Location Permissions

• You can control location access through iOS Settings → Waqti → Location
• Disabling location will affect prayer time features and location-based relapse tracking

6.4 Notification Preferences

• You can manage notification settings in the App or through iOS Settings
• You can disable specific types of notifications

6.5 Opt-Out of Analytics

• You can limit analytics tracking through iOS Settings → Privacy → Analytics & Improvements

6.6 Data Portability

• You can request an export of your data by contacting us
• We will provide your data in a structured, commonly used format

Waqti is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. By using Waqti, you consent to the transfer of your information to countries that may have different data protection laws than your country.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of the sale of personal information (Note: We do NOT sell your information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at the email below.

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

Our legal basis for processing your data is:

• Performance of contract (to provide the service)
• Legitimate interests (to improve and secure the service)
• Consent (for optional features like location services)

• We may update this Privacy Policy from time to time
• We will notify you of significant changes through the App or via email
• The "Last Updated" date at the top indicates when the policy was last revised
• Continued use of the App after changes constitutes acceptance of the updated policy

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: waqtispace@gmail.com Support Email: waqtispace@gmail.com

For privacy-related requests (data access, deletion, etc.), please email waqtispace@gmail.com with "Privacy Request" in the subject line.

By using Waqti, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.